SECURITY INFORMATION
What makes your security solutions different?
We focus on simplifying complex security without compromising protection. Our solutions are built by operators, for operators, with unnecessary complexity stripped away.
How do you handle data sovereignty?
Our solutions are designed with data sovereignty in mind, allowing organizations to maintain complete control over their data and communications.
Is your platform FIPS/Common Criteria certified?
We follow industry security standards and are actively pursuing relevant certifications. Contact us for current compliance details. Porta sapien nulla maecenas quis condimentum curabitur suscipit dolor est phasellus dui sociis fringilla a dignissim quisque ullamcorper nec eu eros.Elit consectetur non parturient tempus adipiscing nullam metus.
Can I use my existing communication tools?
Our platform can integrate with approved secure communication tools while providing additional security layers and simplified management.
ORDERING INFORMATION
When the order payment is taken of my bank account?
While we are behoven to the payment processors that have rigid KYC processes in place that may cause a delay between the time payment is processed and when it arrives in our accounts as a cleared payment. We offer bulk tokens for our Self-Service OS flashing tool that ensures your team always has access to secure device whenever you need it.
How fast do you ship?
Within 3 days of your order payment clearing. If you need a phone faster we recommend that you procure one locally and use our remote OS flashing tool that is available via our regular phone.
What should I do if I receive a damaged or wrong product?
Contact us immediately. If it is a piece of hardware we will get you squared away. If it is a piece of software there is a chance we can remedy the situation remotely.
Can I change or cancel my order?
Depends on if the hardware has left our control or if any software tokens have been used. Reach out to our customer support team to figure out how we can make you happy.
What is "package tracking" in my orders?
Via our web portal you are able to track the status of your order just like you can at Amazon.
